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Terms of Service

Last updated: May 11, 2026

1. Acceptance of Terms

By accessing this website or using any services provided by Tough Knuckles Automotive ("we," "us," "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Services

Tough Knuckles Automotive provides automotive repair, diagnostic, and electrical services. All work is performed at the discretion of our technicians based on the condition of the vehicle presented. Estimates are good-faith approximations and may change once additional diagnostics or disassembly reveal further issues. Customer authorization is required before performing any work beyond the original estimate.

3. Warranty

Eligible alternator and starter rebuilds carry a 1-year parts and labor warranty, limited to the original installing customer and the same vehicle. The warranty does not cover damage caused by misuse, accident, neglect, modification, improper installation by a third party, or unrelated electrical failures. Towing, rental vehicles, and incidental or consequential damages are not covered.

4. Payment & Storage

Payment is due upon completion of services. Vehicles not picked up within 14 days of notification of completion may incur reasonable storage fees. Unclaimed vehicles may be subject to mechanic's lien procedures as permitted by Ohio law.

5. Limitation of Liability

To the maximum extent permitted by law, Tough Knuckles Automotive is not liable for indirect, incidental, special, or consequential damages, including but not limited to loss of use, lost wages, or rental costs. Our total liability for any claim arising out of services performed shall not exceed the amount paid by the customer for the specific service at issue.

6. Customer Property

We take reasonable care of vehicles and personal property left on the premises but are not responsible for valuables, aftermarket equipment, or items left inside vehicles. Customers are encouraged to remove personal belongings before drop-off.

7. Website Use

Content on this website is provided for informational purposes only and does not constitute a guarantee of repair outcomes, pricing, or availability. Pricing shown is an estimate and may vary based on vehicle, parts availability, and labor required. We reserve the right to modify website content at any time without notice.

8. Communications & SMS

By submitting your phone number through our contact form, you consent to receive calls and text messages from Tough Knuckles Automotive regarding your service request. Message and data rates may apply. You may opt out at any time by replying STOP.

9. Governing Law

These Terms are governed by the laws of the State of Ohio. Any dispute arising out of or related to these Terms or our services shall be resolved exclusively in the state or federal courts located in Lucas County, Ohio.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Call us at (419) 392-5926 or visit our shop in Toledo, Ohio.